Hear What Our Customers Have to Say
"Superior Customer Service"
Just stopped at Dreyer
& Reinbold for a new set of wiper blades. They installed them at NO
CHARGE! It's the small things that can really brighten up your day!
Thank you for SUPERIOR customer service!
--Ernest
"Wonderful Customer Experience"
I want to express my thanks to Alex in
the parts department. I was in a few weeks ago with a question on
installing my stick shift knob. Alex came out to my car, saw the
problem, and took care of it for me. I followed up with a question about
my front passenger side running light and upon checking discovered you
had one in stock (normally not the case for my 1998 Z3). After I
purchased that part, he simply said he would take care of it for me
while I paid for it. I want to say Alex went way out of his way to
provide me with a wonderful customer experience. In my do-it-yourself
repairs, I've been purchasing most of my parts online. Because of Alex's
efforts to help me, I plan to make all my future purchases at Dreyer
& Reinbold. From a very satisfied customer, Thank You!
--D&R Customer
"Outstanding Start To Finish"
Kevin Lawton, my sales associate, was outstanding start
to finish. He delivered exactly the car I wanted (special order) and did
not encourage me to purchase any more features than I needed. He
respected my knowledge of BMWs and what I was looking for.
--D&R Customer
"Went Out Of Their Way"
Manager Steve Baker and sales associate
Kevin Lawton went out of their way to assist and support me in my
decision-making process. One critical reason I returned to Dreyer &
Reinbold was the relationship with the service department. I'm not sure
what I'm going to do if my service advisor, Mike Gilleran, moves on!
--D&R Customer
"5th BMW, Nice Environment, Comfortable"
You are doing a great job as this is my 5th BMW from you,
thanks. Dreyer & Reinbold provides a nice environment that makes
you feel comfortable while doing business. Great experience. Carl was
critical in my decision to lease my 4th BMW from Dreyer. Without them,
not certain I would have been a return customer. I can't say enough
about their attention to my transaction and satisfaction.
--D&R Customer
