Customer Testimonials

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Google May 23, 2024

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DealerRater May 19, 2024

We had a great experience with this dealership, and particularly with R. Justin Crenshaw! He helped us find the perfect Mini and took the stress out of buying a car.

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Google May 19, 2024

We just got our first mini and R. Justin Crenshaw was our guy. He helped find the perfect car! Justin was calm and knowledgeable. There was no high pressure. We hadn’t planned on getting a car that day, but Justin made it so easy to get exactly what we wanted. He also taught us how to use the functions on the mini. We would definitely go back to Justin for our next car!

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Google May 7, 2024

I just purchased a new Mini Countryman from Dreyer Rinebold with Michael Goins as my sales rep. Michael made it a painless experience. I received a fair trade in value for my 2017 Countryman. In loving my new car. Thanks also to Jim Barth for his work with my purchase. I highly recommend Dreyer Rinebold. Thanks guys!

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Google May 7, 2024

Always outstanding service

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Google May 2, 2024

Accurate and convenient

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Google Apr 24, 2024

Love this dealership. Have bought last 3 BMW’s from Patrick and my son bought his first there. Great people

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Google Apr 23, 2024

In April 2024, we wanted to look at purchasing a small convertible. However, as parents with a special needs son, we weren't sure if he would love the extra wind associated with riding in the back seat with the top down. After searching for small convertibles (it needs to fit in our third garage bay) the MINI Cooper S was at the top of our list. However, neither my wife or I had driven a MINI before. I called Dreyer & Reinbold near our home and was put in touch with Todd Hartley. I was completely honest with him saying &...

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Google Apr 23, 2024

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Google Apr 13, 2024

Testing and purchase of my BMW i4 xdrive40 went very smoothly. Dreyer & Reinbold BMW sales staff are courteous and professional. Setting up iDrive infotainment system at the dealer was convenient. I previously bought a BMW 3 series from the same dealer and had a similar experience, indicating consistent good service. The construction and performance of my BMW i4 xdrive40 is exactly as determined by independent drivers. It is an excellent EV and I am very pleased to be a new owner.

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Google Apr 12, 2024

Excellent, prompt, competent, friendly - as always! Thank you!!!

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Google Apr 11, 2024

Great service all around. I am happy we moved from Mercedes to BMW

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Google Apr 11, 2024

Very helpful and attentive service folks. Thank you very much

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Google Apr 10, 2024

Aaron was a great service advisor and went addressed all issues with my vehicle.

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Google Apr 10, 2024

Great service always!!

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Google Apr 10, 2024

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Google Apr 9, 2024

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Google Apr 8, 2024

Good people. They do good work

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Google Apr 6, 2024

Wow! What a great experience it has been working with Dreyer BMW. I came here for the first time around December just to get an idea of the ordering process of building a M3 and that same day I ended up submitting the build sheet! I had an awesome experience working with Kerry Knight. Kerry was very patient with me from the start with ordering my first ever M car. Kerry is very knowledgeable in his craft and informative. He kept me updated throughout the entire build of the car from allocation all the way to delivery. I had such ...

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Google Apr 2, 2024

Lovely dealership and service area. Employees very friendly. Nice lounge while waiting.

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DealerRater Mar 29, 2024

Just surprised my daughter with a new Mini, she loved it! I want to thank Todd Hartley for making this by far the easiest car my wife and I have purchased in 20+ years. Thank you!

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Google Mar 25, 2024

We purchased on 6th MINI and 8th car from Dreyer & Reinbold yesterday working with Jim Barth and Ron Quammen. What a great experience to work with this group of professionals. Jim took our list of wants and likes and found us 4 or 5 MINI to test drive before we found the perfect one.

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Google Mar 23, 2024

Service Advisor Anthony Parsons and the services team on US 31 South saved our holiday! My family and I traveled into Indiana from out of state to visit relatives. We'd recently had two shoddy repair jobs performed by an another, out of state BMW dealer, and the underlying problem still wasn't fixed. We were stranded! Mr. Parsons and team properly diagnosed the underlying issue, provided an honest assessment of the problem, and even advocated for us with the out-of-state dealer. With honest, personable service, we were back on the road quickly. I can't thank Mr. Parsons and the ...

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Google Mar 21, 2024

Aaron, CJ and the rest of the team in service are fantastic. They are the reason I continue to buy BMW

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Google Mar 9, 2024

I saw a MINI with the exact specs I wanted for sale in Dreyer & Reinbold's inventory. When I asked about it, Todd Hartley informed me that it was already sold. However, I sat with him and let him know exactly what I wanted and he found me two matches! (I was very specific... lol) One was on the boat headed for another dealership, but he was able to get it for me. I ended up trading my five year old beauty (Vesper) and the entire team made the process simple. This is my third MINI since 2008 and I ...

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Google Mar 2, 2024

I have been wanting to trade in my 2015 mini coupe for something bigger for awhile now. I saw a countryman online and was able to come in, Todd Hartley was able to assist me for the 2nd time. He even offered and took my purchase agreement to the bank for me to save me some time. Wonderful experience! So excited about my “new to me mini” and will continue using Dreyer Reinbold Mini for my car service in the future. Highly recommended!

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Google Feb 23, 2024

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Google Feb 15, 2024

Yesterday I bought my first Mini Cooper and Dreyer & Reinbold. It was such an amazing experience. Michael Goins was my sales person and he was so knowledgeable and answered my many, many questions. He was professional at all times and I left feeling comfortable that I had made a great choice. I also worked with Jim Barth, the Sales Manager, during this process and he was wonderful. He guided me through the process easily. Finally, I met with Ron Quammen, the Finance Manager, and he took the time to explain all options to me. He didn't pressure me, ...

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DealerRater Feb 15, 2024

I purchased my first Mini Cooper yesterday and had the pleasure of working with Michael Goins, Jim Barth and Ron Quammen. Buying a car can be a long and stressful process but that was not the case for me at Dryer & Reinbold. Michael, Jim and Ron answered all of my questions, helped me pick the right options for me but never pressured me into anything. I spent less than 2 hours at the dealership - I'll never go anywhere else again!

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Google Feb 15, 2024

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Google Feb 14, 2024

Very good

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DealerRater Feb 13, 2024

Just bought a 24 Cooper S. Big thanks to motoring advisor Michael Goins and Ron Quammen in finance for making it such a quick and easy transaction, start to finish. Definitely recommend this dealership.

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Google Feb 3, 2024

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Google Jan 26, 2024

Great service from Aaron, as usual.

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Google Jan 17, 2024

My BMW X1 randomly had issues one day and I was right by Dreyer and Reinbold when it abruptly stopped working. D&R got me in…the SAME DAY, not to mention, 20 minutes before closing time. I am NEVER a person to come in right at closing time, but needed my car repaired. Elijah Stewart was my advisor and he exceeded my expectations. They provided me with a loaner that day as well. I will continue to do business with this repair facility/car lot. I didn’t purchase my BMW here, but I WILL be back in the ...

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Google Jan 15, 2024

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Google Jan 5, 2024

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Google Jan 4, 2024

Chloe Craig at Dreyer & Reinbold Mini made my purchasing experience a breeze. I previously leased a 2021 Countryman, and decided to purchase a 2024. Chloe answered all my questions and in such a timely manner. She made the process run more smoothly than any car buying experience I have had in 30+ years of driving. Dreyer & Reinbold are very professional and easy to deal with in both my 2021 lease and this recent purchase.

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Google Dec 31, 2023

I took my previous mini into Dreyer and Reinbold for routine service a couple of weeks ago. While waiting, I chatted with Michael Goins, in sales, about color I had seen on a mini and loved. He was able to identify the color, but sadly they had none on the lot. This was fine as I had no plans to trade in my car for another year or two. While I waited on my car to complete service, Michael surprised me by finding an exact replica of the car I had fallen in love with had just arrived at the ...

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Google Dec 15, 2023

THE BEST SERVICE EVERY SINGLE TIME.....

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Google Dec 12, 2023

I absolutely LOVE my new 2024 Mini Cooper S convertible! Chloe Craig was our Motoring Advisor and was exceptionally professional, prepared, and just a pleasure to work with! She made our car buying experience exceptional! I would highly recommend Chloe and the Dreyer & Reinbold MINI dealership to everyone!

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DealerRater Dec 12, 2023

I absolutely LOVE my new 2024 Mini Cooper S convertible! Chloe Craig was our Motoring Advisor and was exceptionally professional, prepared, and just a pleasure to work with! She made our car buying experience exceptional! I would highly recommend Chloe and the Dreyer & Reinbold MINI dealership to everyone!

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Google Dec 10, 2023

I ordered a 2023 M240i XDrive after much research through Dreyer & Reinbold. My Client Advisor Sarah was a great help while waiting for an allocation to become available, letting me know where I was in line, and then finally ordering my car. The whole process took about 9-Months. I was 5th in line for an allocation when I put my deposit down in Sept of 22, ordered the car in Feb/Mar and it arrived at the end of June. Since almost a year went by, my trade in dropped in value slightly, but they fought to get me the ...

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Google Dec 10, 2023

Had a great experience at Dreyer & Reinbold Mini while placing an order for a 2024 Countryman. Worked with Todd Hartley as my Motoring Advisor during the whole process. Todd went through great detail to make sure everything on the order was exactly what I wanted. Plus verified it a second time when the order got to the factory before production started. He also answered all my questions and emails quickly. My Countryman was delivered exactly how I wanted it configured.

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Google Dec 10, 2023

This is the second mini we have purchased from Dreyer & Reinbold MINI Cooper. Todd Hartley is our go to person for all our mini needs he keeps our needs and budget in mind and always helps us find just the perfect mini! I can't reccomend this place enough!

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Google Dec 7, 2023

Quick service, had my brake pads and rotors replaced while I waited in their comfortable guest lounge. Honestly didn't seem like a long wait for a brake pad job.

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Google Dec 6, 2023

Johnny Good went over the features of my car with me in a professional, friendly manner.

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Google Dec 6, 2023

Always nice and Friendly staff and great service they take very good care of my vehicle 😀

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Google Dec 2, 2023

Dreyer BMW surpassed my expectations and found this had to be my best car purchase experiences. I worked with Ashley for my purchase and was very impressed on how quickly she was able to put a deal together with no games. I was extremely Satisfied and impressed with how the car was presented on delivery. Ashley actually took the time to explain the technology and set up my devices to the car. I have never experienced this before and have purchased many luxury cars. Overall it was the best buying experience I have had and the team at Dreyer made ...

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Google Nov 26, 2023

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Google Nov 23, 2023

We had such a wonderful experience working with Michael Goins at Dreyer & Reinbold. From the moment we walked in, Michael was so helpful and patient with us as we were new to minis and wanted to explore the various options. We never felt pressured and after a couple visits, we found the perfect mini for us. We highly recommend Micheal and the team at Dreyer & Reinbold! We will be back in the future!

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DealerRater Nov 23, 2023

We had such a wonderful experience working with Michael Goins at Dreyer & Reinbold. From the moment we walked in, Michael was so helpful and patient with us as we were new to minis and wanted to explore the various options. We never felt pressured and after a couple visits, we found the perfect mini for us. We highly recommend Micheal and the team at Dreyer & Reinbold! We will be back in the future!

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Google Nov 14, 2023

I was in from out of state for business and began having trouble with my car. I found Dreyer & Reinbold online and called them immediately to schedule service. They were able to squeeze me in first thing the next morning and had my car fixed within only a few working hours from the time I initially called them. Their communication was outstanding, as was the speed at which they fixed my car's issue. I would highly recommend them, and only wish they were closer to where I live so I could use them on a regular basis. My ...

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Google Nov 14, 2023

If you are looking for a new vehicle at Dreyer & Reinbold, make sure you ask for Sarah Heistand! She is amazing and made the whole process smooth and enjoyable!

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Google Nov 14, 2023

Every buying experience we have with Sarah Heistand at Dreyer and Reinbold BMW North is a positive one. The hard work she puts in to being thorough and accurate has built our trust to the point we just aren't interested in buying a car from anyone else. We've thrown several off-the-wall questions about various BMW models at her before and she's always ready with a correct response. We enjoy working with her each time we need another car.

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Google Nov 13, 2023

Awesome experience, staff members will make you feel welcomed as soon as you walk through their doors. Michael Goins helped me find the correct vehicle for me and walked me through the buying process with ease, answering all my questions and making the process smooth and clear. I would highly recommend Dreyer & Reinbold BMW to anybody who wants to have a good experience when searching to buy a new vehicle.

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Google Nov 7, 2023

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Google Nov 7, 2023

Bought replacement of my 228i, “upgrading” to 4 dr 330i Xdrive. Sales staff Sarah Heistand was fast, efficient, and thorough in taking me through the test drive and purchase process. Car was immaculate, clean, and full at delivery.

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Google Nov 6, 2023

I had a very positive experience. Sarah was very thorough and did a great job.

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DealerRater Oct 24, 2023

Eric and the D&R team helped me out when I needed emergency repairs on a long road trip. They expedited performing the diagnostic and then ordered and installed required parts in less than 24 hours. Much appreciated!

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Google Oct 22, 2023

Great and friendly service. Highly recommend.

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Google Oct 21, 2023

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Google Sep 28, 2023

High quality service with Hoosier hospitality.

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Google Sep 28, 2023

Awesome service- Sarah was great and helped us find the right car for us!

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Google Sep 23, 2023

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Google Sep 23, 2023

Excellent Dealership, Excellent Staff, Excellent service. Purchased a Countryman in 2017, have felt like family ever since.

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Google Sep 17, 2023

So helpful! And the provided me a free loaner until my car was fixed. Great customer service!

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Google Sep 1, 2023

I only visited D&R to look at the X model in person, as I was on the fence between the X5 and X7. The lot is small and it didn’t take long to walk around, but no one came out to assist the entire time, although I saw a gentleman at a desk (alone) and two others talking. After a few minutes, a young lady pulled up and walked inside, the she immediately came out, spoke and began to answer my questions. At that moment I knew I was gonna buy my BMW there, rather than Carvana, ...

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Google Aug 30, 2023

Absolutely love my new Mini! This is my 3rd Mini from this dealership. The staff is absolutely amazing and so friendly. I worked with Michael Goins and he was the best! It wasn’t the easiest decision for me with this purchase, but Michael and Todd Bourff really went out of their ways to ensure this was a happy purchase.

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Google Aug 29, 2023

I had a great experience at Dreyer & Reinbold in Indianapolis last weekend. I was helped by Michael Goins, who was so responsive to emails and questions and made the whole process of buying the car much easier and pleasant! The rest of the team (finance, reception) were also very friendly and overall, it was an excellent experience- thank you!

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Google Aug 25, 2023

Went for my first scheduled service with them since moving to Indy. Excellent service experience. Tyler at the service desk was extremely pleasant and knowledgeable. They had a tie up with Enterprise to get a complimentary rental while the car was being serviced. I just dropped the rental back at the service center while picking up my car. They even charged my PHEV while it was with them! All in all, the experience here was superior to the one at my previous dealership, which was good to begin with.

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Google Aug 25, 2023

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Google Aug 21, 2023

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Google Aug 19, 2023

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Google Aug 16, 2023

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Google Aug 1, 2023

Great customer service by Zach Stahl, I appreciate the experience he provided me. Went over all the details by himself and was always kind when responding to any of my queries. The dealership in general was also very good in all areas.

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Google Jul 30, 2023

The sales manager is a tool. Rude and difficult to work with. Service dept is great.

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Google Jul 27, 2023

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Google Jul 25, 2023

Prompt, courteous service; the lounge area makes you feel welcomed and cared abouts

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Google Jul 22, 2023

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Google Jul 18, 2023

The service department takes care of everything and makes it simple. Aaron, Paul are my guys and the payment lady event though every time I have to pay still .. lol

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Google Jul 18, 2023

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DealerRater Jul 16, 2023

Our buying experience at Dreyer & Reinbold MINI was nothing less but amazing. Our Sales man Todd Hartley was great. Todd treated us with urgency and respect and made buying this car a breeze. When the car arrived he was able to work with the service crew and managers to get this pushed through with pre delivery requirements and get our car ready for us to pick up a day early. I would definitely buy from this dealership again!

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Google Jul 16, 2023

Nice people and great service!

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Google Jul 13, 2023

I special ordered a 2024 MINI Cooper S from Todd Hartley, and his communication throughout the months of waiting was perfect! He had great attention to detail and made sure all the options (there are so many) were exactly what my wife and I wanted. We took delivery this week and it was super smooth. It's always a pleasure working with the folks at Dreyer & Reinbold!

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DealerRater Jul 12, 2023

Todd Hartley was great to work with in purchasing my new Mini Countryman. He worked with his sales manage to get the vehicle delivered to us in Auburn, north of Fort Wayne. After the sale I had some questions I couldn't answer for the insurance company and he knew the answers immediately. He was a great help. Knowledgeable and flexible. I'd recommend anyone to contact him if they are interested in a Mini Cooper. Great experience.

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Google Jul 11, 2023

Top notch customer service in the service department.

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Google Jul 10, 2023

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DealerRater Jul 8, 2023

I have been getting my vehicle serviced here for years and always have a great experience. Also recommend Vu Tran

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Google Jun 28, 2023

Loved my experience, buying my first Clubman All4, 4 years ago with Todd Hartley and yesterday I couldn't resist a brand new 2024 Clubman All4. Of course I went back to Todd. I'd highly recommend him. He's so helpful and doesn't pressure you at all. I'll never drive anything but a Mini and as long as Todd is there, I'll visit him for the next one too.

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Google Jun 28, 2023

I recently purchased a new Mini Cooper SE at Dreyer and Reinbold MINI Cooper, and I could not be happier with the experience. Todd Hartley was amazingly friendly and helpful and really rolled out the red carpet. Financing was excellent, and the new electric Mini is absolutely a blast to drive. Best of all, I was able to drive a new Mini SE directly off the lot!

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DealerRater Jun 28, 2023

I recently purchased a new Mini Cooper SE at Dreyer and Reinbold MINI Cooper, and I could not be happier with the experience. Todd Hartley was amazingly friendly and helpful and really rolled out the red carpet. Financing was excellent, and the new electric Mini is absolutely a blast to drive. Best of all, I was able to drive a new Mini SE directly off the lot!

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Google Jun 25, 2023

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Google Jun 23, 2023

I bought a mini cooper in rochester,michigan some years back. I miss my mini cooper!!!

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Google Jun 23, 2023

Absolutely the best service and customer experience around and we will be purchasing our car from this dealership soon! Robert is our salesman and he is amazing!!

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Google Jun 20, 2023

I'm going to buy me a specific car here one day soon in the future I speak it into existence but I love this place even the Infinity part beautiful cars great service

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Google Jun 18, 2023

My husband and I had the best experience purchasing our new vehicle for our family. Justin made the process very smooth and easy. Thank you again!!

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Google Jun 16, 2023

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Google Jun 6, 2023

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Google Jun 4, 2023


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